EB Games/Game Crazy
Now it's time to vent.
I bought a pre-played game today at EB @ the Plaza. I used to love that store. They loved me. It was beautiful and symbiotic. Today though, they really pissed me off.
I buy the game, which I can't actually remember the name of now, and about 3 minutes into the opening FMV it hangs up at a blank loading screen. I called them. They were nice. Return it, no problems.
I drive all the way back down there and the guy goes into the back to get me another copy. He spends 20 minutes in the back room. Meanwhile I'm out on the floor being leered at by pre-pubescent pimply fucks who skipped school to play XBOX 360 for free. Finally he comes back and tells me that the inventory SAYS they have another copy but he cannot find it. He takes my bad disc to the scrubber and supposedly cleans it. He brings it out (because I am not leaving til it's tested) and pops it in his machine and instead of working better it hangs up sooner. He admits that there was a piece of dirt really stuck to the disc and cleaning it actually just smeared it and he couldn't get it off.
Nice.
I'm still semi-patient at this point so I look around and find another game, Final Frame 3, which I didn't see the first time around. It's about 10 bucks more but I figure no problem, I'll just pay the difference. He goes into the back room to get this new disc. 30 minutes later, yes, I said 30 FUCKING MINUTES LATER he come back out. "I'm sorry, I can't find this one either."
Give me my effing money back you bastard.
From there I headed home and stopped by Game Crazy (which is inside of Hollywood Video). I hadn't shopped there before. Their prices are more reasonable but their selection sucks. I finally found something and then had to wait approximately 15 minutes before the guy would ring me up. While waiting I noticed that they had FF: Advent Children available to reserve so I picked that up as well since I've been waiting for ...well years, for the release of that DVD and I was surprised that they would have it to reserve. I bring it to the counter only to find out that the version they can reserve is only playable on the PS systems, not a regular DVD player. Grr.
We then discuss the Sony v. Square thing because I am angered that it still hasn't been released in the US. Sony wants more money as they financed the whole thing. Square owns rights to all the characters though, and won't give it up. Fight the Power, Square Enix!
P.S. When I got home the guy from Game Crazy called me. Apparently, they DID have it available to reserve in DVD he just didn't know how to do it. A co-worker who came in after I left showed him how. Figures.
I bought a pre-played game today at EB @ the Plaza. I used to love that store. They loved me. It was beautiful and symbiotic. Today though, they really pissed me off.
I buy the game, which I can't actually remember the name of now, and about 3 minutes into the opening FMV it hangs up at a blank loading screen. I called them. They were nice. Return it, no problems.
I drive all the way back down there and the guy goes into the back to get me another copy. He spends 20 minutes in the back room. Meanwhile I'm out on the floor being leered at by pre-pubescent pimply fucks who skipped school to play XBOX 360 for free. Finally he comes back and tells me that the inventory SAYS they have another copy but he cannot find it. He takes my bad disc to the scrubber and supposedly cleans it. He brings it out (because I am not leaving til it's tested) and pops it in his machine and instead of working better it hangs up sooner. He admits that there was a piece of dirt really stuck to the disc and cleaning it actually just smeared it and he couldn't get it off.
Nice.
I'm still semi-patient at this point so I look around and find another game, Final Frame 3, which I didn't see the first time around. It's about 10 bucks more but I figure no problem, I'll just pay the difference. He goes into the back room to get this new disc. 30 minutes later, yes, I said 30 FUCKING MINUTES LATER he come back out. "I'm sorry, I can't find this one either."
Give me my effing money back you bastard.
From there I headed home and stopped by Game Crazy (which is inside of Hollywood Video). I hadn't shopped there before. Their prices are more reasonable but their selection sucks. I finally found something and then had to wait approximately 15 minutes before the guy would ring me up. While waiting I noticed that they had FF: Advent Children available to reserve so I picked that up as well since I've been waiting for ...well years, for the release of that DVD and I was surprised that they would have it to reserve. I bring it to the counter only to find out that the version they can reserve is only playable on the PS systems, not a regular DVD player. Grr.
We then discuss the Sony v. Square thing because I am angered that it still hasn't been released in the US. Sony wants more money as they financed the whole thing. Square owns rights to all the characters though, and won't give it up. Fight the Power, Square Enix!
P.S. When I got home the guy from Game Crazy called me. Apparently, they DID have it available to reserve in DVD he just didn't know how to do it. A co-worker who came in after I left showed him how. Figures.
1 Comments:
Oh wow. My good friend Robert is a manager for EB at the plaza. I wonder if it was he who gave you the bad service, if it is, I'll never let him live it down...
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